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Infrastructure

For our customers only the best is good enough! That is why we attach the highest importance to the safety and protection of your data.
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State-of-the-art and redundant infrastructure

Our Data Center

For our customers only the best is good enough! That is why we attach the highest importance to the safety and protection of your data. We operate our server and network infrastructure in two high-security data centers, NTT and Green, Zürich

These two data centres provide excellent infrastructure and the latest technology, making them two of the most secure data centres in Switzerland.

Even Swiss banks entrust these two data centres with their data because they meet FINMA's strict requirements in terms of standards and certification.

Server location in Switzerland

Support available 24/7

ISO 27001 certified

100% renewable energy

Data center, Network, Backup

Network

Network Topology

In order to meet their own high standards, NOVATREND operates its own, fully redundant, network with the AS number 35206.

The Internet connection is via two global and powerful upstream providers who automatically determine the most optimal and fastest way to route your traffic.

If a router fails, the second takes over all connections.

Thus the accessibility of the NOVATREND server infrastructure is guaranteed at all times.

Even in case of problems with one of the two upstream providers, all your traffic will function optimally and without interruption.

Backup located in second data center

We store all server data daily on our storage systems, which are located in a second data center. Depending on the server product, your data is stored for at least seven days and up to several months. At your request we can restore individual files, directories or entire databases.

In the unlikely event that the server hardware can no longer be read (all disks from the RAID system), we are still able to restore the entire server incl. operating system and all settings within the shortest time, on a spare server.

Entrust us with your data

Security

Location Switzerland

We operate our server and network infrastructure in two high-security data centers, NTT and Green, in Zurich.

Bank Certificate

The data centers are ISO27001 certified and comply with the guidelines of the Swiss Financial Market Supervisory Authority (FINMA).

SSL Certificate for all

An SSL certificate can be installed with a few mouse clicks in your cPanel, allowing Web data to be encrypted before transmission.

Daily offsite backups

All customer data is backed up daily to our central storage system, within a second Datacenter.

2-way Authentication

The Customer Centre can be protected with 2-way Authentication, YubiKey or Google Authenticator.

Virus & Trojan Horse scanner

The scanner filters all viruses and Trojans from emails and FTP uploads in a quarantine area and thus protects your data.

Web Application Firewall

Our web application firewall filters URL views which contain malicious code, preventing unauthorized intrusion into data files.

Spamfilter (In / Out)

All incoming and outgoing emails are filtered through our powerful SPAM protection.
Questions, answers and instructions

We support you!

Many answers to your questions can be found directly in our support area.
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