Log in to our customer center and fill out a helpdesk ticket there. Still not a client of Novatrend or login data not at hand? Then write to us at This email address is being protected from spambots. You need JavaScript enabled to view it..
Questions received in this way, will be answered 365 days a year, even outside office hours.
Of course, you can also call us directly.
We are available weekdays from 9.00 to 12.00 and from 14.00 to 18.00.
With Remote support we can have direct access to your computer and resolve any problems remotely.
To start the remote support, you must download the program AnyDesk. After installation and starting the program you will receive an ID and password, please share this information with us so that we can connect to your desktop.
The cost of a remote session is CHF 30.00 / 15 minutes excl. VAT.
Bahnhofstrasse 18
CH-6340 Baar
+41 44 500 40 70
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