I received a very fast reply. In the past, I've only had good experiences using the Helpdesk; always quick and helpful responses. I value that from Novatrend. Many thanks!
25.04.2014: Heinz Hess, Hosting Customer since 2013
I've dealt with other web hosting companies previously and was happy with their support. But NOVATREND beats them by a mile! Very transparent support processes. One is kept up to date and it's always clear with whom you are dealing with. The solutions are delivered promptly. You don't get such a service often these days. I value that very highly.
01.03.2013: Corinne Messikommer, Sitebuilder Customer since 2013
Thank you for the continually prompt support from you, which I have valued for many years!
24.03.2014: Andreas Schönborn, Hosting Customer since 2013